The most common issue EOR providers run into is taking 2-3 weeks to complete the onboarding of their customer’s candidates they’re hiring abroad. The effects of slower go-live results in higher turnovers of returning customers and a slower overall company growth rate.

A high customer turnover can be costly and significantly impact a business’s ability to survive. Research shows that 80% of customers churn in the first 18 months after they start using a product or service. The reason this is such a devastating figure is that churned customers are much more expensive to acquire than new customers. This means you are spending more money to get back all the customers who left, and this cycle can go on indefinitely until you change you improve your go-live. When your customer retention rate is low in comparison to your competition, you might be missing out on some extra revenue and overall company growth rate. In particular, you could be losing lifetime value to a new competitor because of slow go-live.

3 common issues with slow onboarding for global employment using an Employer of Record (EOR):

• Employees wait for the employer to finish their paperwork. This can be frustrating for the employee and make them feel like they're not making progress in their career.

• ​​Many different kinds of documents need to be signed by different people—and some of those people may be located in another country! When new candidates are looking at a company that has an Employer of Record system, they’ll have to wait for all those documents to get sent back and forth between offices.

• Because this process takes so long, there's always a chance that something will go wrong along the way. If there's an issue with their paperwork or if someone doesn't sign it on time or if someone else doesn't scan it correctly… well then they could end up having trouble getting their new job!